Frequently Asked Questions About Orders, Shipping, and Payments

Have I paid?

If you have recieved the email saying payment confirmation you’re good to go! We will send you the tracking number a maximum 48 hours after that point.

If you have recieved all of our emails but have not recieved one saying ‘payment confirmation’ then the payment has not gone through. Please contact us and we will get it resolved for you.

If you have recieved the email saying payment confirmation you’re good to go! We will send you the tracking number a maximum 48 hours after that point.

If you have recieved all of our emails but have not recieved one saying ‘payment confirmation’ then the payment has not gone through. Please contact us and we will get it resolved for you.

Once your order is placed we will send you a confirmation email, asking you to confirm the order. Once this is done we will email you with payment details.

Orders will typically arrive to our customers in 5-14 days however orders can take up to 30 days if there is delays, we ask our customers to allow 7-15 days of no updates on tracking before reaching out for a reship or refund. If you have any questions or concerns please reach out.

We have various shipping distribution centres across USA & Europe all locations are sent tracked and signed for.

The tracking links are sent to you via an automated email when they are loaded onto the system.

PLEASE remember we send them before they are active so if it says tracking number not reconsigned give it a few hours and it should be working.

The Billing name is completely discreet and nothing to do with the products.

Sent in discreet packaging. Please retain your order info and tracking emails as sometimes larger orders are sent across multiple packages. (Normally up to a max of 3).

We accept all credit cards via our secure known gateway

We also support bitcoin for payment.

Well you don’t! But we are legitimate. My advice would be place a small order if your concerned in anyway. Your card company will back the purchase and we also guarantee you get the product or your money back. All payments are also taken via a known payment vendor to give you piece of mind and control over your money!

So if nothing arrives.. Just message us and we will refund you no issues at all.

Or if you have any other concerns please just message us as we are here to help!

Yes we accept bitcoin.

If we have missed any questions or answers please feel free to contact us.